| |
Our Policy
 |
We wait 24
hours before charging your credit card!
We want to be certain that your download
and installation is successful, and if
not, we assume that you will contact us
within 24 hours, either by e-mail or
telephone. We have a 30-day return policy. |
|
If you
encounter problems while downloading and
you have to go through the online
purchase routine more than once, then
your credit card will only be charged
once! |
How
to Purchase Online
|
Click on the
category that interests you |
|
Click on the
product name that interests you |
|
From the Product
Information page, select Online
Purchase and follow the
instructions. |
What
to do after Purchasing Online
|
Compare the
size of the downloaded file to the file
size specified on the Web site download
page |
|
If you
encounter problems or have concerns,
please contact us immediately at
support@GroundwaterSoftware.com |
Web
Security
|
GroundwaterSoftware.com is located on a
server that is dedicated to our site. The latter
assures fast response times and enhanced
security. |
|
All credit
card and ordering information is
transmitted using the best encryption
technology legally available in the USA.
We use 128-bit RSA Data Security with a
digital certificate signed by Verisign, the world's
leading Digital Certificate Authority.
This is your assurance that we are who we
say we are and our site is safe and
secure. |
|
When you
decide to purchase software from GroundwaterSoftware.com, you will notice
(upon arrival at any of our secure
ordering pages) that your Web Browser
displays either a lock (Microsoft) or an
unbroken key (Netscape). This is your
browser's way of telling you that you are
connected to a secure site and that any
information you send is encrypted and
safe. Your browser will determine whether
your info is transmitted with 40-bit or
128-bit encryption. |
|
If your
browser does none of the above, you
should either download an updated browser
or learn more about your existing browser. |
|
GroundwaterSoftware.com is continually
monitored by Web and Network
professionals to assure maximum security
and a minimum of downtime. |
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November News
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